Service

Hailong Service

TO ENLIGHTEN THE BUSINESS THINKING WITH HUMANITY

According to "challenge the traditional, adapt to the market, integration services, improve the quality" of ideas, the HaiLong will always create customer value, improve service quality as a goal, the full implementation of the pre-sale, sale and service and reflect on the whole process of upgrading services. HaiLong machinery to customer-centric, dedicated to all aspects to meet customer needs.
Pre-sale services
■ About condition, product technology;
■ To provide technical advice and construction and analysis of difficult to explain;
■ According to demand, and guide customers to choose the product.
On-sales Service
■ Departments to track the contract, the organization responsible for contract review;
■ Unknown or negotiated contract requires the problem to be solved is responsible;
■ According to the contract requirements, track production and delivery, and tracking production. of various external cooperation.
After-sales Service
User service hotline：0595-28983333 15159879899(Manager Yao) 13905051290
■ On-site training, operation and use of norms to guide customers；
■ According to the contract, on time for the user to guide the installation of equipment, commissioning；
■ Responsible for receiving and processing customer complaints on product quality and service quality；　
■ Our products are quality problems during the warranty period, the warranty and replacement responsible；
■ Responsible for the training of service personnel, so that continuously improve the overall quality of service.

SALES NETWORK

TO ENLIGHTEN THE BUSINESS THINKING WITH HUMANITY

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TO ENLIGHTEN THE BUSINESS THINKING WITH HUMANITY

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